Insurance Solutions From CapB
CapB Insurance Services provide solutions and support for claims from life, annuity, property and casualty policies. Our services are focused on cutting costs, driving revenue growth, and improving customer satisfaction to retain good relationships.
CapB can help transform your processes and technology environments through a variety of IT services from Predictive Modeling and Analytics, Big Data to Business Transformation, Customer experience and Operational efficiency in achieving the outcomes that matter most- lower the cost of doing business through improved productivity and simplified business processes.
Our services include end-to-end solutions for the following lines of businesses:
| Life and annuities| Reinsurance | Property & casualty (P&C) | Health insurance | Brokerage | Specialty lines | .
Predictive Modeling and Analytics
CapB helps insurance clients in delivering robust predictive modeling solutions across pricing (loss cost modeling and tiering) and underwriting. CapB’s analytics solutions help our insurance clients in marketing, claims (fraud investigation, claims forecasting and triaging) and reserving.
Big Data
CapB’s Big Data Solution provides a scalable, integrated, secure and cost effective way to manage the volume, variety and veracity of data needed to identify and analyze suspected fraud as well as leverage data for up-to-the-minute risk modeling.
Business Transformation:
| Salesforce-based Transformations |Underwriting Workbench Modernization |Ratings and Forms Modernization |Closed Book Administration |Business Rules Extraction and Analysis| Core Systems Modernization |
Customer Experience:
| Digital Enterprise Consulting | Mobility Solutions and Services | NextGen and Web Portals | Social Media Solutions |Big Data and Business Analytics |
Operational Efficiency:
| Fraud and Claims Analytics | Systems Consolidation | Risk and Compliance Management | Business Process Services| Domain-led Lean ADM |
Our full-services portfolio includes the following:
|IT Services |Business Process Services |Consulting |Infrastructure Services |Assurce Services |Mobility Solutions and Services |..
CapB has a highly qualified team of professionals to support insurance customers and are associated with and drive industry training & certification programs like CII, LOMA etc. Our BPO services in Insurance sector spans the following areas :
Life Insurance Solutions:
|New business: data entry, case handling, follow-ups, initial underwriting, senior underwriting, new business enquiries and billing |Policy maintenance and servicing |Agency licensing & on-boarding | Customer service (contact center) |Data management claims servicing |Agency management |Regulatory reporting |
Health Insurance, Payers and Providers segment:
|Enrollment | Policy maintenance | Claims administration | Customer service |Shared service| Mail room solution |
General Insurance segment companies (P&C Insurers):
|Quoting processes| Policy administration process| Customer support | Claims processing Contact center|…